Germany - Blau.deThis is a featured page

Overview

Blau.de is an operator on the Eplus network, the company offers their services only online on http://www.blau.de and has about 600.000 customers (2007).

Price

The prices are changing every few month or even within weeks, special offers are common. In May 2009 calling is 9ct/min to all German networks and 9ct/SMS in Germany/20ct to any other country, Blau.de also offers a prepaid calling flatrate for 15€/month.
For data connections 24ct is charged per MB, counting in 10kB blocks unless you spend 9,90€ on a 1GB datapack or 19,90 € for an Dataflat.
The SIM-card costs 20€ including 20€ prepaid balance.

Where to buy

Order the SIM-Card online, you will need a valid German address and about 4-5 days time until you receive the shipped card.

I have seen blau.de simcards at Saturn (chain of electronics/CD/DVD/telecom stores), but they were hidden inside a counter.

In Berlin, Saturn on Kant Strasse near Ku'damm (has sim card starter kits available on the shelf towards the back of the store. Kits cost 9.90€ and will give you 10€ worth of credit. You will need to show photo ID to purchase. Ideally bring your passport. At the time of writing, it was possible to purchase multiple cards with the one ID card.


How to buy top up credits

One way is to setup automatic loading by credit card or bank collection, you can set e.g. a minimum limit of 10€ on which it's going to load the account by 15€.
You might also login and purchase credits by credit card or bank collection manually.
In case you can't get online you will find top up cards in over 6000 Shops throughout Germany such as, gas stations (AGIP, Shell, Aral and others) , kiosks, specialized trade stores and food shops.

Activation

Card is activated on first call.
You do not need to 'sign up' or do anything special to enable data, however you must add to your phone the correct APN settings ("Cellular Data" found in the Network section on iPhone OS 4.0)

APN: internet.eplus.de
username: blau
password: blau

if you need to dial a number use *99***1#

Alternatively, try 'eplus' as the Username and Password.

Checking your Balance

Dial 1155 from your phone. The messages will only be available in German. From the "Hauptmenu" dial 1 to hear your current balance and expiry date.

Misc

Eplus UTMS coverage is not good in rural areas, as fallback the Eplus network only has EDGE capabilities in large cities, otherwise you only have simple GPRS which is GSM.



Alternatives
Congstar (T-Mobile Network)


Posted Anonymously Latest page update: made by Anonymous , Jul 9 2010, 2:33 AM EDT (about this update About This Update Posted Anonymously Edited anonymously

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Started By Thread Subject Replies Last Post
Anonymous Service Center without Service 0 Jan 29 2013, 9:00 PM EST by Anonymous
 
Thread started: Jan 29 2013, 9:00 PM EST  Watch
It seems to me that the only thing the service center of this firm does is to haul money out of its customers,
I had a problem refilling my prepaid account. This resulted in them fining me 10 Euros for 15 Euros that I failed to ship onto my prepaid account.
After some email exchange I managed to convince them, that it was preposterous to fine 10 Euros for 15 Euros that are professed paid in advance. ...or so I thought.
I managed to pay the 15 Euros and hadn't heard a thing from this company for 6 months. Then I get a letter from a collection agency for the amount af 10 Euros from blau.de, a further fine of 10 Euros from blau.de and their fee of 15 Euros.
The service center is clearly not made for customers but for the firm itself.
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Anonymous Blau.de is crap 2 Nov 15 2012, 11:40 AM EST by Anonymous
 
Thread started: Jul 2 2012, 9:04 AM EDT  Watch
After registration online, the phone number still doesn't work.
Then I spend a lot of money try to contact service center about activation.
They cannot tell me why.
After more than one day, I got the mail that the activation works.
But the number still doesn't work.
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Anonymous just bought the SIM 3 Aug 29 2012, 2:44 AM EDT by Anonymous
 
Thread started: Apr 14 2012, 1:43 AM EDT  Watch
hi, just bought a sim card. In Hamburg you can easily find them in a variety of small supermarkets called Edeka (may be ~50 of them across the city)

paid 10 E

balance added by default 10 E

Be aware that
1) had to register online
2) phone was activated about 2 hours after completing online activation
3) the promised credit was not added for a half-a-day (i.e. i was able to receive calls but not make) until i called 1155 and chose option 1. Then immediately received SMS and 10 E were added

for city GSM coverage is OK. For occasional trips to German rural areas i use my UK phone with roaming :-)

regards
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